Help

At Best Vintage we aim to make using our website to buy or sell fine wine as simple a process as possible. As such, below you will find a list of the most frequently asked questions and their respective answers. If the answer to your question cannot be found below then please email us at customersupport@bestvintage.co.uk. As and when we receive new questions from our customers we will post the relevant answers here.

Delivery

Delivery from the UK

If the wine supplier is based in the UK then our regular lead time to supply the wine will be 4-7 working days.

Delivery from other countries

If the supplier is based outside of the UK then our regular delivery lead time to supply the wine to the UK will be 7-10 working days.

FAQs

How do I register?

To sign up for an account to the Best Vintage website please complete our Registration form with your details. You will receive a confirmation email to the email address you use to register. Once registered you may login to the site and purchase credits to create adverts or contact other members about adverts on the site.

How do I place an advert?

To place an advert on the site you will need sufficient credits in your account. You can pay for credits using Paypal. Once you had paid for your credits they will automatically be available for you to list adverts on the Best Vintage website.

How much does it cost to place an advert?

Adverts are priced as follows:

1 ad = £3
5 ads = £12
11 ad = £24
100 ads = £200

How long will my advert be displayed?

Your ad is valid for 60 days from the date of creation (not from the date your purchased your credits).

Can I buy wine from the web site?

Yes! We also offer wine for sale directly, when browsing the site you will see "Buy Now" links rather than "Contact" links. Click the Buy Now button to add the wine to a shopping cart.